JP Hughes

Business Analyst, Amazon

About me

  • Date of birth
    August 28th, 1992
  • Languages
    English, French
  • Hobbies
    Overwatch, Fencing, Running

My name is James Hughes. I graduated from the Rochester Institute of Technology with a dual Bachelor’s of Science in Management Information Systems and Economics. I have had the opportunity to work for large firms such as Fidelity Investments and Amazon, in addition to small starts ups like The Student IT Office at the Rochester Institute of Technology. With experience in business & technology on the west and east coasts, I can provide a unique skill set to your team. Feel free to reach out to me!

Download Resume

What I can do

Data Analysis

Inspect, clean, transform, and utilize data to drive informed decision making. Experience using Tableau and R to visualize the analysis performed.

Program Management

Manage and prioritize a medley of different projects and tasks using JIRA and Trello. I make sure that new and awesome software features get delivered on schedule, and in working order.

UX Design

I design with the customer in mind. I create software solutions for customers that are not only easy to use, but easy for the customer to find value in.

Systems Analysis & Design

Decompose a system into smaller pieces to study how the parts work and interact together to accomplish their purpose. With the knowledge from these smaller components it is much easier to determine how to improve upon the overall system.

  • Programming Languages
    PL/SQL, SQL, R, JavaScript, HTML5, jQuery, CSS3

  • Program Knowledge
    JIRA, Eclipse, Salesforce, Microsoft Visio, RStudio, Tableau, Toad
  • Systems Knowledge
    Oracle 11g, Cassandra, and Oracle SQL Database


James has a keen sense of discerning the business value as well as building spectacular and user-friendly Dashboards and Data-driven applications with sophisticated tools like R/Python, KNIME, and TensorFlow etc. In addition to this James has impressive strengths in Analytics, Product Management and Innovation in Financial Services Industry. He is a rare find!

Dr. Mohan K. Bavirisetty

Working with James was a pleasure. He had a great work attitude and got along well with everyone in the office. We worked on several small projects together and he completed objectives on time and most importantly was proactive in reaching out and keeping stakeholders informed. Most notably was his success in creating mission critical dashboards for the executive leadership team. I highly recommend James.

Pearce Aurigemma


Business Analyst - Amazon

Cambridge, MA - October 2016 to Present

Recently started working at Amazon! Exciting things to come!
Analyst - Fidelity Investments

Boston, MA - June 2015 to October 2016

I worked at Fidelity Investments in Enterprise Infrastructure, on the Core Operations Research team. My experience was analyzing and cleaning datasets using R. I also developed Tableau Dashboards to help various departments in Enterprise Infrastructure, ranging from agile training teams to KPI management teams. In regards to research, I learned more about data mining machine learning algorithms. I used the K-Means algorithm for clustering data, as well as ARIMA modelling for predicting server use. I am very interested in data, and the different ways its analysis benefits the organization.

Program Manager - Rochester Institute of Technology

Rochester, NY - January 2015 to May 2015

As a Program Manager in the Simone Center for Innovation at the Rochester Institute of Technology, I worked primarily on their Salesforce database. I imported data from previously used excel spreadsheets and set up email reminders for students involved with the Innovation Center. After discussions with the management at the Simone Center, we worked together to set a standard for data stored in Salesforce. I also worked to recruit students for the entrepreneurship minor, which gives students an opportunity to work on their own personal ventures through the Simone Center.

Product Manager Co-op - Intuit, Inc.

Mountain View, CA - June 2014 to December 2014

My Product Management Co-op at Intuit took place in Mountain View, California. In the heart of Silicon Valley, this was an incredible experience. I worked in the Intuit Developer Organization within QuickBooks Online, primarily on the Developer Experience team. As a product manager, I worked to balance quality with feature development. Although developing all the new and best features for a service is important, I believe quality should be top priority. Throughout my experience here, I learned how to prioritize bugs in JIRA by meeting with QA teams. We created a list of the top bugs to tackle for each upcoming sprint, quickly assigning them to different QA’s.

Data Analyst Co-op - Intuit, Inc.

San Diego, CA - January 2014 to June 2014

My Data Analyst Co-op at Intuit took place in San Diego, California. This was a great experience, in which I learned about the Care Organization with Intuit’s TurboTax. I was tasked with creating Tableau dashboards for product teams. In a way I acted as a mini data scrum team. I gathered requirements from stakeholders, designed and developed dashboards, and then presented to stakeholders and obtained feedback for improvement. I enjoyed this support role, as many people used, and still use my dashboards today. Giving management the ability to view data how they need gives the powerful insight to the health of their organization. I’m fortunate I had the opportunity to work for TurboTax’s Care Organization.

Business Analyst - The Student IT Office

Rochester, NY - May 2013 to December 2013

This position was my first exposure to general software development. I worked on a small, pilot start up called SITO, or the Student IT Office. With a team of four, I worked to benefit the underserved organization at Rochester Institute of Technology. I assumed the role of Business Analyst on our team, and worked with stakeholders to understand requirements for software projects we undertook. One project was TeamBuilder, which is a web application used to share innovative projects and to allow individuals to form project development teams. By meeting with stakeholders for requirements gathering and rapidly iterating our design, we created a valuable service that is still used today.


Rochester Institute of Technology

B.S. Management Information Systems, 2010 - 2015

Rochester Institute of Technology

B.S. Economics, 2010 - 2015


Scrum Alliance

Certified ScrumMaster, October 2015 - October 2017

Contact Information

  • Phone
  • E-mail
  • Location
    Boston, MA

Get in Touch

Thanks for visiting my website! My email and phone number are above. You can also message me with this form below, and I will get back to you soon.

Your Name (required)

Your Email (required)


Your Message